FAQs

Frequently Asked Questions (FAQs)

1. What materials are used for the canvas prints?

We use high-quality canvas materials designed to last over time while maintaining vibrant and detailed prints. We also ensure that our inks are eco-friendly and provide excellent clarity.

2. What materials are used for the framed canvas?

Our framed canvas prints are crafted using a slim, 2–3 cm thick canvas made from a blend of cotton and polyester. The frames are made from high-quality poplar or pine wood, both FSC-certified, ensuring sustainability and durability.

3. Do you offer worldwide shipping?

Yes, we offer free worldwide shipping on all orders, ensuring your art arrives safely wherever you are.

4. What is your return policy?

We accept returns within 30 days of receipt. Customers are responsible for return shipping costs unless the item was damaged during shipping. In case of damage, please provide a photo and return the item in its original packaging with proof of purchase.

5. How long does shipping take?

Shipping times vary depending on your location, but most orders are delivered within 7–15 business days.

6. How is the canvas printed?

We use high-resolution, professional-grade printers to ensure vibrant colors and sharp details in every print. Our printing process utilizes UV-resistant inks to prevent fading, ensuring your artwork remains vibrant over time.

7. What are the care instructions for framed canvas prints?

To keep your framed canvas print looking its best, avoid exposing it to direct sunlight for extended periods, as this may cause fading over time. Regularly dust the canvas and frame with a soft, dry cloth to prevent dust buildup. Avoid using water or cleaning solutions on the canvas.

8. Can I customize a canvas print?

Unfortunately, we currently do not offer customization services. However, we are constantly adding new designs to our collections.

9. What sizes are available for the canvas prints?

Our canvas prints are available in various sizes to suit your space. You can find size options listed on each product page.

10. How can I contact customer support?

You can reach us at Support@kanvart.com or through our contact form on the website. We’re here to help with any inquiries or issues.